Privacy Policy

Last updated: October 2025

At RedCanoe Lotto, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Introduction

RedCanoe Lotto ("we," "us," or "our") operates the website located at redcanoelotto.ca. This Privacy Policy applies to all visitors, users, and others who access the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

We collect different types of information to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Province or territory of residence
  • Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Local Storage Data

Our website utilizes your browser's Local Storage to save your ticket simulations, cart contents, and session preferences locally on your device. This data is not automatically transmitted to our servers unless you explicitly submit a form or request support.

3. Use of Data

RedCanoe Lotto uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

4. Disclosure of Data

We do not sell your personal data. We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of RedCanoe Lotto
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Links to Other Sites

Our Service may contain links to other sites that are not operated by us (e.g., official provincial lottery corporation websites). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our Service does not address anyone under the age of 18 (or the legal age of majority in your province). We do not knowingly collect personally identifiable information from anyone under the legal age. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]

By mail: 150 King Street W, Suite 200, Toronto, ON M5H 1J9, Canada

Are you 19 or older?

This website is intended for users who are 19 years of age or older. By continuing, you confirm that you meet the legal age requirement in your province or territory.

If you are under 19, you must leave this website.